The California Arrearage Payment Program (CAPP) was a statewide program to reduce or eliminate past due energy bills for qualified energy utility customers economically impacted by the COVID-19 pandemic. CAPP Benefits were applied to customer accounts as bill credits after the submission and approval of energy utility CAPP applications for funding. Customers did not need to apply for CAPP to receive a benefit.
The 2021 CAPP Data Dashboard displays data captured from energy utilities during first two phases of the 2021 CAPP implementation:
1) Utility Survey 2) Application
Energy utilities prioritized 2021 CAPP assistance to eligible customer accounts according to the following order as specified under California Government Code Section 16429.5 (Assembly Bill 135, Chapter 85, Statutes of 2021):
1) Active residential customers with past due balances who are at risk of disconnection due to nonpayment. 2) Active residential customers with past due balances.
3) Inactive residential customers with past due balances.
4) Commercial customers with past due balances.
Details on each phase of 2021 CAPP implementation, Program Notices, and Frequently Asked Questions can be found by visiting the CAPP Program Page.View the CAPP Utility Allocation Summary for a summary of arrearages, allocations, and the number of customers who received a benefit by participating energy utility.
Data updated as of January 31, 2022.